Our Vision & Values

Our Vision & Values

Food BankSupported HousingWellbeing

Our Vision

Our Vision at Hospitality & Hope is:-  'The community of South Tyneside will be able to live without the stigma of disadvantage and inequality, with an increased sense of hope for a positive and self reliant future.'


Each day we see first hand how a lack of 'Hope' through difficult circumstances, whatever they may be, can affect a person's outlook and their future. Through access to our services, we look to respond to the crisis that each person is facing in a practical way, through our mission to deliver crisis relief and long-term support to individuals and families in our community. Through our foodbank, wellbeing programmes and supported housing, we offer practical help to people affected with food poverty related issues such as debt, benefits, addiction,homelessness, employability and mental health.



Our Values

Our Values, which are woven into the fabric of everything we do and drive our strategy and our activities are:-


Compassion - We work with care, understanding and a compelling desire to support vulnerable people.


Integrity - We work with transparency and ensure that our decisions are ethical and morally sound.


Inclusivity - We are inclusive by design, ensuring that our service is accessible to all in our community.


Empowerment - We believe that people can change and our work will instil self belief and confidence for a better future.


Our Priorities

Our Priorities, which are woven into the fabric of everything we do and drive our strategy and our activities are:-


Improving Community Wellbeing - We will provide innovative and forward thinking wellbeing services that impact positively on the emotional, financial and physical wellbeing of those most in need, enabling them to live a comfortable, healthy and happy life.


Tackling Food Poverty - We will provide a caring service to those who need a helping hand, supporting them to access essential services so that they can live well without the need for food support.


Reducing Homelessness - We will provide individually tailored housing and support services to vulnerable homeless people, bringing stability into their lives, so that they can develop essential life skills and successfully move into an independent lifestyle.


Increasing Employability- We will provide support to those seeking employment by delivering services that enhance their knowledge, skills and qualifications, enabling them to secure work and regain control of their lives.