Our Story

Our Charity History

Hospitality and Hope are one of South Tyneside’s leading food insecurity, homelessness and community wellbeing charities.

We are a Charitable Incorporated Organisation (CIO) governed by a Board of Trustees who bring extensive experience and significant influence on our work. Our Chief Executive Officer, staff and volunteers work tirelessly, every day, to bring positive change for a community who are living in one of the most deprived areas in England.

Our work is focussed on prevention, supporting our community to develop the skills, experience and social capital needed to live their life, with an increased sense of hope for a positive and self-reliant future.

People sit at the heart of our work; our extensive insights and engagement work means that we truly understand the needs of our community and what will work best to bring positive change. We also bring their lived experience to our conversations with others to inform local policy making.

Collaboration, partnership working and our commitment to evidence-based practice are the cornerstones of our work.

Hospitality & Hope –
Hampden Street, South Shields

From our main Operations Centre in Hampden Street, we operate the South Tyneside Food Bank. This service has had an enormous impact on the local people who use them, giving them an important breathing space at a time of great anxiety. From there, we aim to give people ‘Hope’ by helping them to break the cycle through help, signposting and through the introduction to various wellbeing programmes.

Chai Community – Supported Housing

The Community is a supported living project for up to five males. A Community Housing Project Leader is employed to oversee and care for the residents. The housing project promotes a spirit of community living, eating, cooking and sharing as a group but having their own private space/bedroom with an overall aim to nurture residents to live good and purposeful lives, and encourage/equip each in education, training and employment. The men will engage in the Hospitality and Hope Volunteer Scheme working alongside others whilst gaining confidence, skills and experience as they move towards independent living.

Where is the Food Bank

Hampden Street Operations Centre
Hampden Street
South Shields
NE33 4JR

Opening Times

Monday, Tue, Thur, Friday: 10am-12 Noon
Saturday – Sunday: Closed

Where are the Community Shops

Our Community Shops at
Horsley Hill Square and Hudson Street, Tyne Dock are now open
Monday, Wednesday and Fridays from 9.30 until 2pm
Tuesday & Thursday: Wellbeing
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