Our Story

Our Story

Food BankSupported HousingWellbeing

Our Charity History, South Tyneside

The Groyne - South ShieldsHospitality and Hope is a local charity working at grassroots level in South Shields, South Tyneside in the North-East of England. Founded in 2002 with help from local church volunteers who identified a need to support homeless and vulnerable people in the area. They began by walking the streets and offering hot drinks and sandwiches to those in need.


From there, a local organisation offered the use of their car park where hot food was given from the back of a van. Following the successful trial, they offered the use of their hall. Links with other organisations were developed, support extended to four soup kitchens and premises offering space for various core services. 


Hospitality and Hope - Stan VolunteerSince then, we have grown and developed, with the volunteers always at the centre of what we do. The last few years have been a period of rapid and exciting growth, with the launch of our supported accommodation unit, our community café and new wellbeing activities for our clients. Our team of Trustees, staff and volunteers, are passionate about the work that we do. Moving forward we need to improve and extend further the benefits to our client groups.


Hospitality and Hope currently supports vulnerable individuals and families living on the margins of society, many are experiencing poverty and some are forced to sleep rough, suffering alcoholism, drug addiction, repeated spells in prison and mental health issues. Clients are living in a cycle of deprivation, with poor physical/mental health and living on the fringes of society. Demand is increasing yearly and the rollout of Universal Credit has impacted the area greatly, particularly during school holidays.


Our current portfolio services and activities are provided across three areas:-


Food Bank WellbeingHospitality & Hope - Hampden Street, South Shields  

From our main Operations Centre in Hampden Street, we operate the South Tyneside Food Bank.  This service has had an enormous impact on the local people who use them, giving them an important breathing space at a time of great anxiety. From there, we aim to give people 'Hope' by helping them to break the cycle through help, signposting and through the introduction to various wellbeing programmes.


Supported Housing Chai Community - Supported Housing

The Community is a supported living project for up to five males. A Community Housing Project Leader is employed to oversee and care for the residents. The housing project promotes a spirit of community living, eating, cooking and sharing as a group but having their own private space/bedroom with an overall aim to nurture residents to live good and purposeful lives, and encourage/equip each in education, training and employment. The men will engage in the Hospitality and Hope Volunteer Scheme working alongside others whilst gaining confidence, skills and experience as they move towards independent living.




Where is the Food Bank
Hampden Street Operations Centre
Hampden Street
South Shields
NE33 4JR
Call0191 4203336
Opening Times
Monday - Friday
Saturday - Sunday